Serve for Jackson Hewitt

Waiting on your refund?

You can check the status of your refund on the IRS Where’s My Refund tool, the IRS2Go app, or by calling the IRS at 800-829-1954.

Serve Jackson Hewitt makes it easy for you to manage your money.

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Serve® Prepaid American Express Debit Card from Jackson Hewitt

Get your tax refund up to 5 days early*.

PLEASE NOTE: Serve Jackson Hewitt Prepaid Debit Cards are NOT being discontinued
While other Serve American Express Cards are being discontinued, this does NOT impact Serve Jackson Hewitt Cards.

You can check your refund status anytime by using:

- IRS Where’s My Refund tool
- IRS2Go mobile app
- or by calling the IRS at 800-829-1954

Only the IRS will have the updated information on the status of your tax refund. Serve will notify you once your refund has been received and is ready for you to access. Then you can use your refund.

Already a cardholder?

Lost card? Get a replacement.
Forgot your PIN? Reset it.
Ready to deposit your refund?

You can use your Serve Jackson Hewitt card for more than your tax refund.

Year-round features and benefits include:

Free Early Direct Deposit¹
Easy ATM Access
Access your tax refund up to 5 days faster²

Fraud Protection
Broad Reload Network
Mobile Check Capture by Ingo^® Money³

Adding cash to your Account is fast and simple with the Serve Mobile App.⁴

Barcode Reload makes it easier to add money to your Account right at the store register. Just open the app and with a few quick clicks you can create a barcode to present to the cashier along with your cash, and your money is loaded and available to spend.⁴

American Express^® Card Membership Benefits and Services have you covered.

Register to get access to these features and more.

Open an account

*Up to 5 days faster refund estimate is based on 2024 tax year filing data. Faster access compared to standard tax refund electronic deposit and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.

¹Faster access compared to standard payday electronic deposit and subject to your employer submitting paycheck information to the bank before payday. Your employer may not submit paycheck information early.

²Transactions at non-Money Pass^® ATMs have a $3.50 fee. ATM operator fees may also apply. See here for details.

³The Mobile Check Capture by Ingo Money service is provided by a national bank which is identified in the bank’s and Ingo Money’s Terms and Conditions. Use of the Mobile Check Capture service is subject to the bank’s and Ingo Money’s Terms and Conditions and the bank’s and Ingo Money’s Privacy Policy. All checks are subject to approval for funding in Ingo Money’s sole discretion. Approval usually takes 3 to 5 minutes but can take up to one hour. Fees apply for approved Money in Minutes transactions funded to your Account. See serve.com/jacksonhewitt/fees for details. Additional terms and conditions and limits are associated with your use of the Mobile Check Capture by Ingo Money service through the Serve mobile app. See serve.com/jacksonhewitt/legal for details. Data rates may apply.

⁴Message and data rates may apply.