American Express
Serve® Card

American Express Serve Card
  • Get your IRS refund up to 2 days faster than standard Direct Deposit.1
  • All the features and benefits of an American Express Prepaid Account.

Early Access
Card

Early Access Card
  • You could get up to a $400 Early Access Line of Credit from Republic Bank.2
  • PLUS, all of the benefits of the American Express Serve Card including your IRS refund up to 2 days faster than standard direct deposit.1

Access Money

FREE ATM Withdrawals

Free ATM withdrawals at over 30,000 MoneyPass® ATMs nationwide.3

Everyday Purchases

Use Serve virtually anywhere American Express® Cards are accepted.

Free Online Bill Pay

Save time and postage by paying bills online.

Cash Pickup Powered by Ria®

A convenient way to get cash at Walmart®. Pick up as much as $2,900 at once.4

Serve Money Transfer Powered by Ria®

Send cash to anyone from anywhere. Cash is ready for pickup at Walmart in minutes.4

Add Money

Free Direct Deposit

Get access to your money up to 2 days faster with Direct Deposit.5

Mobile Check Capture by Ingo® Money

Cash your checks in minutes through Mobile Check Capture by Ingo® Money with the Serve Mobile app.6

Cash Reloads

Load Cash on your Prepaid Card at over 45,000 locations including:

Manage Money

Mobile App

Use the Serve Mobile App7 to check your balance, view transactions, pay bills and more. Download the iOS or Android app.

Subaccounts

Up to four additional Cards to help manage family spending.

Reserve Accounts

Set aside money for a big purchase and more.

Send & Receive

Serve Account holders can send and receive money between other Serve Accounts for Free.

Card Membership Benefits

Fraud Protection

If your American Express Serve Card is lost or stolen, we protect the Card Member against fraudulent purchases.

American Express Customer Service

Backed by American Express 24/7 Customer Service.

Amex Offers

Save at places you love to shop, dine and more.

FDIC Insurance

Money held in registered American Express Serve Accounts is eligible for FDIC pass-through insurance. Temporary Card funds are not FDIC insured. For more information, please visit serve.com/FDIC.

Purchase Protection

Shop with added confidence and Purchase Protection, which can help protect eligible purchases made with the Card against accidental damage and theft for up to 90 days from the date of purchase. Please read important exclusions and restrictions.

Have a Card Already?

I received a Temporary Card in a Jackson Hewitt office.

Your Temporary Card was registered with us during your visit to the Jackson Hewitt office.
To complete your account set up, follow these steps:

1  Check your inbox for an email from American Express with a link and instructions to set up your online Account.

2  Create your username and password to Log In and manage your account online or through the Mobile App.7

3  Your Permanent Card will arrive in the mail within 7-10 business days of setting up your online Account.


Cash Pickup Powered by Ria®
Cash is ready for pickup at Walmart in minutes4

1. Log in to your Account

Select "Withdraw Money", click on Serve Cash Pickup Powered by Ria and follow the steps provided.

2. Choose Amount

Select how much cash you'd like to withdraw and in which state the money will be picked up. You can visit any Walmart in that state to pickup the cash.

3. Pickup Cash

Cash will be ready for pickup at Walmart in minutes. Valid government-issued photo ID is required.

  1. 1 Faster access compared to standard tax refund electronic deposit and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.
  2. 2 Early Access Line of Credit of up to $400 offered by Republic Bank & Trust Company, member FDIC. Subject to underwriting and approval. American Express Early Access prepaid account and recurring monthly direct deposits to your bank account at Republic Bank in an amount at least $100 more than your credit limit are required. $20 monthly cost composed of $15 monthly Line of Credit Fee and $5 monthly prepaid card fee. Payment of outstanding line of credit balance and fees required monthly. Offer available at participating Jackson Hewitt locations only.
  3. The Early Access Card is available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility requirements and restrictions apply. For complete details, please visit www.serve.com/jacksonhewitt/legal to view the Early Access Card Consumer User Agreement. The Early Access Card service and Card are provided and issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, NY 10285, licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913828.
  4. All trademarks are property of their respective owners. Offer subject to change or expiration without notice. Jackson Hewitt is a Rhode Island Licensed Loan Broker. Jackson Hewitt is licensed in Maine (#CSO14242), Maryland (#CSO28-111), and holds other relevant licenses for the locations where this product is offered.
  5. 3 Transactions at non-MoneyPass® ATMs have a $3.50 American Express Serve fee. ATM operator fees may also apply. See serve.com/jacksonhewitt/atm for details.
  6. 4 To pick up a Money Transfer, your recipient must be at least 18 years of age and present a valid government-issued photo ID and pickup reference number. The Serve Money Transfer service is provided by Ria (defined below) pursuant to Ria's Terms and Conditions and Ria's Privacy Policy and the American Express Serve Consumer User Agreement. Pickup is available in all 50 United States and Puerto Rico.
  7. The daily transfer limit for Serve Money Transfers is $2,500 across all of your Serve Accounts, and a per-transaction limit of $499.99 applies to Serve Money Transfers picked up in Arizona. A fee of $4.99 for each Money Transfer up to $50, $8.99 for each Money Transfer of $50.01-$1,000, and $16.99 for each Money Transfer of $1,000.01-$2,500 applies. Other limits and terms and conditions apply. Visit serve.com/moneytransfer for complete details.
  8. Serve Money Transfers can be picked up during Walmart store hours (typically 8:00 a.m. to 8:00 p.m. local time Monday through Saturday and 10:00 a.m. to 6:00 p.m. Sunday, but hours may vary) at any Walmart MoneyCenter or customer service desk in the State or territory you specified in your order. Your recipient may also be required to provide proof of address if your or their ID does not contain an address or contains a P.O. Box. For pickup in AZ, NM and OK, your recipient may be required to provide additional information, including social security number/ITIN and occupation.
  9. Ria is a registered trademark of Continental Exchange Solutions, Inc. dba Ria Financial Services, licensed as a Money Transmitter by the Department of Financial Services of the State of New York; licensed by the Georgia Department of Banking and Finance, NMLS ID 920968, LICENSE NUMBER 18943; and authorized independently or through its affiliate, Ria Financial Services Puerto Rico, Inc. OCIF LICENSE NUMBER TM-031, to operate as a Money Transmitter in all United States' jurisdictions where it conducts business. American Express Travel Related Services Company, Inc. is not responsible for Ria's acts or omissions in its provision of Serve Money Transfer services.
  10. 5 Faster access compared to standard payday electronic deposit and subject to your employer submitting paycheck information to the bank before payday. Your employer may not submit paycheck information early.
  11. 6 The Mobile Check Capture by Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and the First Century Bank and Ingo Money Privacy Policy. All checks are subject to approval for funding in Ingo Money's sole discretion. Approval usually takes 3 to 5 minutes but can take up to one hour. Fees apply for approved Money in Minutes transactions funded to your Account. See serve.com/jacksonhewitt/fees for details. Additional terms and conditions and limits are associated with your use of the Mobile Check Capture by Ingo Money service through the Serve Mobile app. See serve.com/jacksonhewitt/legal for details. Data rates may apply.
  12. 7 Data rates may apply.
  13. Purchase Protection is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0951, Policy AX0951-PR, Policy AX0951-VI, or Policy PP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by Card Member, consumable and perishable items, motorized vehicles and their parts or accessories, or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible Card; coverage is limited up to $1,000 per occurrence; not to exceed $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see americanexpress.com/PPterms.

Currently there are no cash reload locations in the US Virgin Islands.

The American Express Serve® family of reloadable prepaid accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. For complete details please visit serve.com/legal to view the applicable Consumer User Agreement for each Serve reloadable prepaid account.

American Express Serve Service and Card are provided and issued by American Express Travel Related Services Company, Inc. 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public and is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913828. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses, and other disclosures.

All users of our online services are subject to our Privacy Statement and agree to be bound by our Terms of Service. You can set preferences with AdChoices.

© 2019 American Express Travel Related Services Company, Inc.  All rights reserved.

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