Free ATM withdrawals at over 30,000 MoneyPass® ATMs nationwide.2
Use Serve virtually anywhere American Express® Cards are accepted.
Save time and postage by paying bills online.
A convenient way to get cash at Walmart®. Pick up as much as $2,900 at once.3
Send cash to anyone from anywhere. Cash is ready for pickup at Walmart in minutes.3
Get access to your money up to 2 days faster with Direct Deposit.4
Cash your checks in minutes through Mobile Check Capture by Ingo® Money with the Serve Mobile app.5
Load Cash on your Prepaid Card at over 45,000 locations including:
Use the Serve Mobile App6 to check your balance, view transactions, pay bills and more. Download the iOS or Android app.
Up to four additional Cards to help manage family spending.
Set aside money for a big purchase and more.
Serve Account holders can send and receive money between other Serve Accounts for Free.
If your American Express Serve Card is lost or stolen, we protect the Card Member against fraudulent purchases.
Backed by American Express 24/7 Customer Service.
Save at places you love to shop, dine and more.
Money held in registered American Express Serve Accounts is eligible for FDIC pass-through insurance. Temporary Card funds are not FDIC insured. For more information, please visit serve.com/FDIC.
Shop with added confidence and Purchase Protection♦, which can help protect eligible purchases made with the Card against accidental damage and theft for up to 120 days from the date of purchase. Please read important exclusions and restrictions.
Your Temporary Card was registered with us during your visit to the Jackson Hewitt office.
To complete your account set up, follow these steps:
1 Check your inbox for an email from Serve with a link and instructions to set up your online Account.
2 Create your username and password to Log In and manage your account online or through the Mobile App.6
3 Your Permanent Card will arrive in the mail within 7-10 business days of setting up your online Account.
Activate your Permanent Card. Start using it right away.
Activate Now
Select "Withdraw Money", click on Serve Cash Pickup Powered by Ria and follow the steps provided.
Select how much cash you'd like to withdraw and in which state the money will be picked up. You can visit any Walmart in that state to pickup the cash.
Cash will be ready for pickup at Walmart in minutes. Valid government-issued photo ID is required.
Currently there are no cash reload locations in the US Virgin Islands.
The American Express Serve® family of reloadable prepaid accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. For complete details please visit serve.com/jacksonhewitt/legal to view the applicable Consumer User Agreement for each Serve reloadable prepaid account.
American Express Serve Service and Card are provided and issued by American Express Travel Related Services Company, Inc. 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public and is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913828. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses, and other disclosures.
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© 2021 American Express Travel Related Services Company, Inc. All rights reserved.