For all other questions, visit serve.com/help

Call us anytime at
1‑800‑954‑0559 ( Domestic )
1‑801-449-4019 ( International )

You can also reach us via mail at:
American Express Customer Relations 02-04-40 4315 S 2700 W Salt Lake City, UT 84184-0440

Get started now.

    Currently there are no cash reload locations in the US Virgin Islands.

    The American Express Serve® family of reloadable prepaid accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. For complete details please visit serve.com/legal to view the applicable Consumer User Agreement for each Serve reloadable prepaid account.

    American Express Serve Service and Cards are provided and issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.

    All users of our online services subject to the Privacy Statement and agree to be bound by Terms of Service.

    © 2015 American Express Travel Related Services Company, Inc.  All rights reserved.