American Express Serve

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Check out our help center online to find the answers you’re looking for quickly or give us a call.

Our Customer Care Professionals are available seven days a week, 24 hours a day.

Call us anytime at 1‑800‑954‑0559.

You can also reach us via mail at:

American Express Customer Relations 02-04-40
4315 S 2700 W
Salt Lake City, UT 84184-0440

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American Express Serve® Accounts available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. See the American Express Serve Consumer User Agreement for details.

Serve Virtual Enterprises, Inc. is a wholly-owned subsidiary of American Express Travel Related Services Company, Inc. American Express Serve Service and Card are provided and issued by American Express Travel Related Services Company, Inc. 200 Vesey Street, New York, NY 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses, and other disclosures.

All users of our online services subject to the Privacy Statement and agree to be bound by Terms of Service.

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