FREQUENTLY ASKED QUESTIONS

WHY SHOULD I USE YOUR SERVICE, INSTEAD OF SOMEONE ELSE?

With our company, whenever you call us you always get to speak to an intelligent individual who is either a college instructor, college professor, or teacher with years of experience behind them. These individuals are either retired from their occupation or still currently teaching. With other companies you usually speak to a salesperson who has no idea of what you actually need. All of our office staff employees have a minimum of a masters degree and many have their doctorates. The same applies with our writers. Most of them have taught in colleges and universities settings. We also have writers who specialize in certain areas. For example, if you give us an accounting project, we will give it to an accountant working in a corporation or to an accounting instructor / professor. If the project deals with stats then it goes to a statistician. Medical and nursing reports go to a medical writer. Overall, you and your assigned project will be handled by a well-educated individual whose only responsibility is to make you happy. You talk to someone live, not an e-mail address. Look at our website, we give you many ways to contact us including postal mailing address, direct phone number, email address, and a 24 hour always on fax number. We do not hide behind an e-mail address like many other companies. We realize that many term paper companies only allow you to contact them via email, while others never return your call. Look at most other sites and you will see that they do not have a phone number. We are always accessible and will always call you back within a short time period. We are 100% reliable, negotiable, and will work with you. We will always try to beat anyone's reasonable price. Test us out - give us a call and see what happens.

WHAT TYPE OF WRITERS DO YOU EMPLOY?

All reports are written by intelligent individuals including college instructors / professors who are employed by various universities around the country. Most of these professors are also our good friends thus they put in 100% effort into helping us succeed. The quality of every report is excellent, however, this still does not guarantee any type of grade.

CAN I HAND IT INTO MY SCHOOL?

These reports are to be used for research purposes only. They are never to be handed in to your teacher, professor, or even to your employer. They are only to be used as a guide in helping you to write your own report because plagiarism is illegal in many states like Massachusetts. We have never had any complaints because we provide excellent assistance and research. All of our customers have been very satisfied with our services and always return.

WHAT GRADE CAN I EXPECT USING YOUR REPORT AS REFERENCE MATERIAL?

When our customers return for more help they tell us that they have used our work as a guide and reference material in writing their own work, for which they got excellent grades. We do not guarantee any grade because our work is to be used as a guide and as reference material. In general, from listening to our happy clients, all of them received high grades and thus they keep returning to us semester after semester.

HOW FAST CAN YOU PREPARE A REPORT?

If necessary and you are willing to pay a premium price, we can prepare research material and notes and have it back to you within the same day by e-mail or fax. However, depending on how busy we are, it will usually take a few days. The timing depends on the size and content of the project you are requesting. For example, a general essay with no sources to be used will take less time than a graduate level thesis paper.

WHAT IS THE DIFFERENCE BETWEEN A CUSTOM REFERENCE REPORT AND A STOCK REFERENCE REPORT?

A custom referenced report is uniquely prepared. We will use the latest books, magazines, internet sites, and professional journal articles in researching your paper. A stock report is a report which we already have on file. The sources might be old and outdated. You might need 6 internet sources and the stock report might have 6 book sources. However, the some major advantages are price and how fast you can get it. A stock paper is much cheaper than custom written paper and can be delivered to your email address within minutes.

WHAT OTHER TYPES OF REPORTS CAN YOU ASSIST ME WITH?

We can assist you on all levels ranging from high school to a masters thesis to a doctorate dissertation. We also write essays, college applications, employee reports, homework assignments, problem solving, grant proposals, patent research, speeches, statistics, accounting, finance, probability, tables, graphs, mathematics, and other specialties.

IF I DO NOT LIKE YOUR REFERENCE MATERIAL, CAN I GET A REFUND?

No. There are no refunds or credits at all. There are no guarantees at all. You are just using the work as reference material. You cannot hand it in to your professor or school. You must use your own words and thoughts in writing your own report. The idea is that we are writing this paper for you, not for your professor. Another reason for no refunds at all is that once you receive the paper, you can easily copy it to your hard drive or just print it out. It is the same idea as buying software in a store, once purchased it can never be returned. Furthermore, once you place an order no refunds can be given since in all cases a writer has already committed his or her time to begin working on your assignment. Our writers are immediately paid upon their commitment to a project and not when they finish it. This gives them more incentive to take on projects right away.

HOW DO I KNOW I WILL GET MY REPORT WHEN PROMISED?

We are in business to make clients happy. When you get your report, you will be happy and thus use us again and recommend us to other people which in turn makes our business grow. Thus, we want you to be happy and getting the report to you is the first step in developing a happy customer relationship. If you were recommended then you know we are always on time and reliable. If it is your first time, then we encourage you to keep calling us as many times as you want in order to calm your fears about delivery. As a first time customer you might have some fears about not getting your paper but once you see it there in your email, you will never have that worry again

IS MY CREDIT CARD SAFE WITH YOU?

You already know that whenever you use a credit card you are always protected against fraudulent use. This applies to all companies, not just ours. We will protect your credit card and your privacy. We want you to feel safe with us and always keep using us.

WILL MY INFORMATION BE GIVEN TO ANYONE ELSE?

We never sell or give out any client information. The information you give us is stored in our database, which is on a separate PC that is never connected to the internet. It is a stand alone PC and cannot be hacked into. After one year of inactivity, the information gets deleted unless you tell us to delete it sooner.

HOW GOOD ARE YOUR PAPERS?

Each client has to make that decision since papers are all highly subjective. Our number one goal is to make you a happy and satisfied customer. If you feel a paper is good then you will be back to order more and you will recommend us to your friends. Thus, we want your paper to be good to meet your satisfaction.

WILL YOU MAKE CHANGES TO MY PAPER ONCE I RECEIVE IT?

Yes, we will edit any paper as long as the client contacts us immediately upon receiving his or her paper. We give you 24 hours to look over your paper and then if you need any corrections, let us know via email and via a phone call. Once you do both, we will gladly handle any changes you require as long as it deals with the original assignment. Remember, you must contact us via email and via a phone call within a 24 hour period. Please note that we will never edit any paper that has been handed into your school.

WHO WRITES THE PAPERS AND WHAT BACKGROUND DO THEY HAVE?

All of our writers have a minimum of a masters degree. Many have their doctorates. Most of our writers are college instructors and professors either retired or currently working. However, for certain assignments we use accountants, lawyers, physicians, business executives, corporate managers, statisticians, etc. Each project we receive is carefully evaluated and then sent to an appropriate writer. For instance, a report dealing with detailed medical questions will go to a writer who is also a physician.

HOW WILL I RECEIVE MY PAPER?

You paper will be sent via email as a Mircosoft Word attachment. If you cannot handle attachments in MS-Word then please let us know and we will send it out in the body of the email. If you cannot receive email then the paper can be faxed or express mailed to you home or office.

WHAT HAPPENS IF I DON'T RECEIVE MY PAPER?

You will definitely receive your paper from us. We are in business to provide you with a quality written paper. However, it is possible that your email provider lost your paper or that the email address you provided to us is incorrect. Don't worry, just give us a call and we will resend your paper again to the same email address or to a different email address. The same idea applies to faxing and to postal mailing.

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IF YOU HAVE ANY OTHER GOOD QUESTIONS PLEASE LET ME KNOW AND I WILL PUT THEM RIGHT HERE

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